Question 1

Do you offer 100% eggless cakes?

Accepted Answer

Yes. The majority of our signature cakes, fudge brownies, and tea cakes are 100% eggless. We maintain dedicated bakeware, mixing bowls, and prep stations to prevent cross contact with egg based recipes.

Question 2

How do you keep cakes from melting during Chennai deliveries?

Accepted Answer

Every cake is packed inside custom insulated thermal boxes with dry chilled packs and dispatched directly by car or dedicated courier, never exposed to ambient midday heat.

Question 3

How much advance notice is required for custom cakes?

Accepted Answer

For bespoke celebration cakes with custom themes or tiered structural designs, we recommend 24 to 48 hours notice so our pastry team can execute the design properly. For signature cakes, same day delivery or thirty minute pickup is available daily.

Question 4

Which areas in Chennai do you deliver to?

Accepted Answer

We deliver across Central and South Chennai directly from our Nungambakkam kitchen. Primary zones include Nungambakkam, Chetpet, Alwarpet, T. Nagar, Gopalapuram, Kilpauk, Egmore, Anna Nagar, and Adyar. Standard delivery is free for orders above ₹1,000.

Question 5

Can I pick up my order directly from the bakery counter?

Accepted Answer

Yes. Select pickup at checkout or message us on WhatsApp. Our team will keep your box chilled in our display counter at 142 Nungambakkam High Road ready for you in thirty minutes.

Question 6

What ingredients do you use in your chocolate cakes?

Accepted Answer

We use 54% and 70% Callebaut Belgian dark chocolate, pure dairy butter, fresh farm cream, and unbleached flour. We do not use commercial bakery premixes, artificial stabilizers, or vegetable shortening.

Question 7

How does the custom cake enquiry work?

Accepted Answer

Fill out the Custom Cake Studio form below with your desired flavour, weight, date, and message. Clicking Enquire via WhatsApp sends a prefilled message directly to our pastry chef to confirm availability, design feasibility, and pricing.

Customer	Contact Details	Orders	Total Spend	Segment Tags
Priya Sundaram Last order: Today	+91 98401 23456 priya.sundaram@gmail.com	6 orders	₹7,850	REPEAT CUSTOMERCAKE CUSTOMERHIGH VALUE
Karthik Raja Last order: Today	+91 97910 88231 karthik.raja@outlook.com	3 orders	₹3,200	REPEAT CUSTOMERBROWNIE CUSTOMER
Ananya Iyer Last order: Today	+91 98842 11904 ananya.iyer@gmail.com	1 orders	₹2,400	NEW CUSTOMERCUSTOM CAKE
Vikram Raman Last order: Today	+91 98412 77334 vikram.raman@tcs.com	9 orders	₹11,400	CORPORATEREPEAT CUSTOMERHIGH VALUE
Meera Krishnan Last order: 3 days ago	+91 94441 90872 meera.k@gmail.com	4 orders	₹4,600	REPEAT CUSTOMERBIRTHDAY

Customer Relationship Management (CRM)